SOME FACTS ABOUT THE HOSPITALITY INDUSTRY
Catering & Hospitality Employment Progression Routes
These include contract food service providers, Events, Holiday parks, Hospitality services, Hostels, Hotels, Membership clubs, Restaurants, Self-catering accommodation, Tourist services, Travel services and Visitor attractions.
The sector employs nearly two million people. The restaurant industry is the largest industry in terms of employment employing over half a million people (29% of the workforce), followed by hospitality services (19%), pubs, bars and nightclubs (17%) and hotels (13%). The sector employs a young workforce, with 16% of staff aged 16-19 and a further 32% aged 20-29. 54% of the workforce are full-time staff.
The sector employs both a large number of core occupations (specific to the sector) and additional occupations (found in most sectors). The following provides employment numbers for some of the sector’s core occupations:
Kitchen and catering assistants (393,500)
Waiting staff (219,300)
Bar staff (209,500)
Restaurant and catering managers (154,100)
Hard-to-fill vacancies and skill shortages
Close to 1 in 8 (8%) of establishments report having vacancies which are hard to fill with 31% of all vacancies proving hard-to-fill. 61% of these vacancies are hard-to-fill because applicants lack the required skills. 41% of employers report that applicants lack customer handling skills, 41% oral communications skills with 35% lacking problem solving skills and 34% team working.